Shut Up and Listen and Other Lessons on How to Manage Introverts


Get Shift Done: Management

When you manage knowledge workers — especially developers and other IT staff — you encounter a lot of introverts. They like to work on their own, prefer quiet and solitude, and enjoy digging into problems.

While some of these folks learn to push past their discomfort, as a rule introverts don’t speak up in meetings, nor do they jump at a chance to present or lead collaboration sessions. They’re often overlooked in favor of more extroverted employees — and that’s risky business.

Read More