How My Little Pony Gave Me A Top Performing Team


Get Shift Done: Management

In 2010 I accepted a new position as a Senior Manager. On my first day I found out more about the teams I’d be leading — one team was considered a high quality team, performing at its peak. I’d have a manager overseeing that group, and little to worry about.

Then there was the other team.

My new boss had been managing them directly, and his description of them was less than complimentary. In fact, he made them sound like a bunch of misfits, barely a team, hardly able to get anything done. They sounded like the Bad News Bears of technical teams.

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