You Can’t Lead Without Managing

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Understanding the distinction between the two is crucial for high performing teams, in particular as “flat” orgs come into fashion

By John O’Sullivan and Michael VanBruaene


We’ve read innumerable articles, books and commentary on leading and managing, and all of them emphasize the importance of leadership rather than management in an organization. And when we search the internet for “attributes of a good manager” and “attributes of a good leader,” the results are articles, essays and commentary that apply to a lot of the same characteristics in both disciplines.

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Why The F*ck Can’t We Fix “CRM”?

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Dept. of Free Billion-Dollar Ideas

Please, let’s build the platform that finally connects business with its customers, at scale, in context, and with true value exchange.

No really. This is how they understand relationships with customers. POKE. MY. EYES OUT.

From time to time we all get great ideas, but then we do nothing about them. But this one has been running around my head for years, and recently, I’ve had this conversation with enough people that it seemed time to simply write it down — and hope releasing it into the universe might possibly help bring it to fruition in some way.

Because damn, we all need this thing to exist.

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IBM Forces Workers To Colocate — Here’s Why

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Thousands are moving back to offices in the name of productivity.

Strider Consulting Colocation

IBM has called some remote workers back to the office. This is no small decision. Approximately 20 percent of its US employees were remote.

Ed Lovely, VP of IBM transformation tells The Wall Street Journal that “Togetherness breeds production.” Lovely goes on to state “We found that the most productive time was when people sit together.”

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The Best Of NewCo Shift — Week of September 11th

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Here’s this week’s edition of NewCo Shift Weekly, a roundup of top NewCo Shift stories. Thank you for continuing reading and sharing these stories. Remember to follow us on Medium to receive real time notifications from all our stories as they’re published. And let us know what you’re interested in us covering or pitch your own stories at editorial@newco.co.

What Can Be Pardoned?

After President Trump pardoned disgraced Arizona’s Sheriff Joe Arpaio, the action raised an interesting question about the limits of pardon power. This articles explores presidential pardons, and wonders if we will ever find out what was going on behind the closed doors of Trump Tower and the Mayflower Hotel.

The NonProfit Sector Must Move From Transaction to Collaboration

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The Future of Management

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Esko Kilpi photo. Constantin Brancusi at the Art Institute of Chicago

Management thinking is moving towards an understanding of human action as a process of sense making. What an organization becomes emerges from the sense-making relationships of its members, rather than being determined by the choices of a few powerful individuals.

Management has historically been seen as a collection of tasks involving planning, organizing, controlling and incentivizing. A competent manager is believed to be able to analyze organizational and task requirements and also the emotionally loaded human motivations. Successful management has then been able to remove conflict and uncertainty and accurately predict and plan the future.

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7 Musings on Minion Management

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So, you’ve just been promoted to the dark side of management but you don’t know how to lead your minions? Here are a few tips on keeping your plebeians in line.

Make Your Minions Do the Dirty Work

You shouldn’t worry yourself about work that’s underneath you, you get paid way to much. You’ve hired coder monkeys to handle everything from downed servers at 3am to documentation to those pesky clients. All you have to do is sit back and make sure they don’t lose focus.

Don’t Give Any Praise

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The NonProfit Sector Must Move From Transaction to Collaboration

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We’re Measuring Ourselves To Death When We Should Be Working to Understand How to Get Better Together


This summer I spent three days at The Collaborative, an event that brings together the best and brightest from the nonprofit world (a video is at end of this story). Across all of the panels I attended and the conversations I had, one theme stuck out: Too often it feels like funders and nonprofits are sitting on opposite sides of the table. Without a shared view of success, the grant-making relationship has become transactional rather than collaborative.

Modern philanthropy has created a problematic culture of KPIs. It’s something we don’t like talking about, but it’s harmful for both foundations and the nonprofits they support. Success has become equated with charts and reports that look nice and validate metric-driven theories. But are we really learning anything? Behind the scenes, I hear the term “necessary evil” far too often.

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What Is the Role of the Corporation in Society?

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A challenging piece of reporting forces us to consider some uncomfortable questions

Apple’s new headquarters, its back turned to society, eternally staring at itself.

Once the most celebrated American companies of all time, Eastman Kodak built the town of Rochester, New York. It also built the lives of its employees, which numbered in the hundreds of thousands at the peak of Kodak’s power (for a look at the company today, read NewCo Shift’s interview with its new CEO).

But as digital took over photography (and Apple began its journey toward becoming the next iconic American company), Kodak faltered. Tens of thousands lost their livelihood. And along the way, the social fabric Kodak built — a corporate commitment to investing in its employees, in the dignity of work, and in a steady, middle class culture — faltered as well.

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Large Scale Partnerships Will Push Innovation

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How Partnerships, Some Obvious and Some Unlikely, Will Lead the Next Stages of Innovation


This week, Domino’s and Ford announced a corporate partnership that will enable Ford to use autonomous cars to deliver Domino’s pizza to customers in the Ann Arbor, Michigan area.

Ford and Domino’s to deliver pizza using self-driving cars in new test

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