Memo To Tech Leaders: It’s Time to Stand Up To The Bully In Chief.


Trump Fake news?Next week Sheryl Sandberg, COO of Facebook, and Jack Dorsey, CEO of Twitter, will testify in front of Congress. They must take this opportunity to directly and vigorously defend the role that real journalism plays not only on their platforms, but also in our society at large. They must declare that truth exists, that facts matter, and that while reasonable people can and certainly should disagree about how to respond to those facts, civil society depends on rational discourse driven by an informed electorate.

Why am I on about this? I do my very best to ignore our current president’s daily doses of Twitriol, but I couldn’t whistle past today’s rant about how tech platforms are pushing an anti-Trump agenda.

Predictions 2018


A pivotal year for business and its role in society.

So many predictions from so many smart people these days. When I started doing these posts fifteen years ago, prognostication wasn’t much in the air. But a host of way-smarter-than-me folks are doing it now, and I have to admit I read them all before I sat down to do my own. So in advance, thanks to Fred, to Azeem, to Scott, and Alexis, among many others.

So let’s get into it. Regular readers know that while I think about these predictions in the back of my mind for months, I usually just sit down and write them at one sitting. That’s what happened a year ago, when I predicted that 2017 would see the tech industry lose its charmed status. It certainly did, and nearly everyone is predicting more of the same for 2018. So I won’t focus on the entire industry this year, as much as on specific companies and trends. Here we go….

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The Algorithm of Deceit


Money Quote, Nov. 6 2017

YouTube, Russia, Trump, Facebook…this one has it all.

Well, I was planning on writing a full throated column today, but the unfriendly skies, coupled with a failing laptop, denied us of that outcome. So here are the links I’m reading. It’s an abbreviated version of Money Quote, but it’ll have to do this time. More soon. I’m on the road most of the week, so keep your fingers crossed the Apple Store in Austin or Boulder can help…

Something is wrong on the internet

Yes, it is. And while this story is about out of control capitalism mixed with uncontrollable algos on YouTube with kids’ programming, it’s essentially the same thing that’s happening with Russian bots.

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Ain’t Gonna Drive In Your Automated Car No More.


Money Quote, Thursday Oct. 5 201

Trump disrupts the Valley, AI is a myth, Google goes hard for hardware

I wasn’t going to do a Money Quote today, because, well, for whatever reason, when I do these daily posts rounding up the news, nearly no one reads them. But when I write a column, lots of folks do. The market has spoken, so to speak. But the process of writing these does help me make sense of the major stories of the day (at least the ones that relate to my work), so I am keeping at it. Maybe more folks will eventually find this worthy. I’m not counting on it though.

Automation in Everyday Life

Pew has another study on the intersection of tech and culture, and the most interesting tidbit is the public’s distrust of automated automobiles. Money quote: “A sizable share of the public expresses reservations about personally using each of the technological concepts examined in the survey. Nearly six-in-ten Americans say they would not want to ride in a driverless vehicle or use a robot caregiver for themselves or a family member, while roughly three-quarters would not want to apply for a job that used a computer program to evaluate and select applicants.”

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“I Apologize”


Money Quote Monday Oct. 2 2017

Is the United States coming to terms with social media? It’s complicated.

It was an extraordinary weekend for news, but then again, they all seem to be these days. Beyond the unimaginable shooting in Las Vegas, the facts around which are still unfolding, the past two days have brought an avalanche of news around the role of social media in our culture.

Let’s start with Facebook CEO Mark Zuckerberg’s brief but powerful post this past Friday, on Judaism’s holiest night (the end of Yom Kippur). “For those I hurt this year, I ask forgiveness and I will try to be better…For the ways my work was used to divide people rather than bring us together, I ask for forgiveness and I will work to do better.”

This was yet another example of Zuckerberg being Zuckerberg — failing fast(ish), acknowledging his mistakes, moving forward (Facebook delivers 3,000 ads to Congress today, by the way). But the test in front of him and his outsized company is unique: Americans seem to have finally woken up to the power his company and others like it marshal, and to the fact that not even the Lords of Tech truly comprehend how to contain it.

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Will Harvey Teach Us the Dangers of Short Term Thinking?


Short Answer: Nope.

For more, head to

Houston’s tragedy is still unfolding, but its lessons can already be drawn. When an area the size of fifteen Manhattans floods, there’s plenty of blame to throw around. But in the end, it all comes down to money, in particular, the kind of money one can make by encouraging short term thinking.

Many are claiming Hurricane Harvey’s wrath proves climate change is real — and that our current administration’s steadfast ignorance of that fact should be called out. It’s hard to disagree, but also hard to believe anything will change. After all, we already knew Houston had a major weather problem: Journalists and academics had pointed that fact out repeatedly, and repeatedly, society has ignored that fact. Why?

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What Did You *Think* They Do With Your Data?


Admit it, you know your data is how you pay for free services. And you’re cool with it. So let’s get the value exchange right.

Topping the charts on TechMeme yesterday is this story:

So as to be clear, what’s going on here is this: AccuWeather was sharing its users’ anonymized data with a third-party company for profit, even after those same users seemingly opted out of location-based data collection.

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The Next Battle of Bull Run


Our industry’s lofty principles just met Charlottesville. It’s time for American CEOs to make a statement, just as Merck has done.


In the early days of the Civil War, when it seemed the rebellion was an immature prank soon to be put down, emboldened Washingtonian spectators converged on nearby Manassas, eager to watch the Union Army prevail over a rag tag army of southern rebels.

The Union army, it turns out, was summarily routed.

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No. This Cannot Stand.


A small group of social terrorists have hijacked the rational discourse led by society’s most accomplished, intelligent, and promising organizations.

Let’s start with this: Google is not a perfect company. It’s easy to cast it as an omniscient and evil villain, the leader of a millennium-spanning illuminati hellbent on world subjugation. Google the oppressor. Google the silencer of debate. Google, satanic overlord predicted by the holy text!

But that narrative is bullshit, and all rational humans know it. Yes, we have to pay close attention — and keep our powder dry — when a company with the power and reach of Google (or Facebook, or Amazon, or Apple…) finds itself a leader in the dominant cultural conversation of our times.

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