I considered taking San Pablo Ave., a major thoroughfare which parallels the freeway. But my wife fired up Waze instead, and we proceeded to follow an intricate set of instructions which took us onto frontage roads, side streets, and counter-intuitive detours. Despite our shared unease (unfamiliar streets through some blighted neighborhoods), we trusted the Waze algorithms — and we weren’t alone. In fact, a continuous stream of automobiles snaked along the very same improbable route — and inside the cars ahead and behind me, I saw glowing blue screens delivering similar instructions to the drivers within.
About a year or so ago I started regularly using the Waze app — which is to say, I started using it on familiar routes: to and from work, going to the ballpark, maneuvering across San Francisco for a meeting. Prior to that I only used Waze as an occasional replacement for Google Maps — when I wasn’t sure how to get from point A to point B.
Read More