The B.S. Meter Businesses Must Overcome

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You probably saw Casey Neistat snowboarding through the streets of New York this past weekend. He’s a YouTuber (his choice of title) who sometimes does videos for brands or influencer marketing. He knows that if he tried to make ads that were beautiful and perfect, it wouldn’t work and his fans would know.

“I’m not any of those things,” he said during a talk last week organized by Andreessen Horowitz and hosted by Medium.

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Entrepreneurs, Google News Lab, and the Great Reimagining of News

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Credit: Hacks/Hackers

Hacks/Hackers, a group of entrepreneurs, journalists, designers, and developers around the world, is partnering with Google News Lab to host Hacks/Hackers Connect events in a half dozen cities in the U.S. and abroad.

The first Connect in North America was held at Runway Incubator in San Francisco this past weekend. Connect comes to New York and London next month.

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Beyond Trust Falls: The Future of Company Retreats

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Part of the NewCo team near the Undertow roller coaster in Santa Cruz, Calif. Photo Credit: Hayley Nelson

It was during the dancing Tuesday night. That’s when I thought, “This is the company I work for. This is amazing and I’m exactly where I need to be.”

The NewCo team wrapped up our retreat, in Santa Cruz, Calif., on Wednesday. It was a chance to learn more about one another, challenge our convictions, and bond. We cooked together and enjoyed great food, reflection, brainstorming … and dancing.

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Why I’ve Joined NewCo

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Why I’ve Joined NewCo

Several times in my career I’ve wanted to work with a team that seemed to know where things were going just a little bit ahead of everyone else. That’s why I was desperate to write for WIRED early on, why I was eager to write columns and edit newsletters for The Industry Standard, and why I wanted to test at Federated Media whether content marketing might be something I could be part of without taking a scalding shower afterward.

I’ve been lucky enough to do that with other employees and clients too, but the three places I mentioned up top had one thing in common: my contact there or my contact’s boss was John Battelle. So when I talked over the summer, after a much-too-long break, to my editor at The Standard, Jonathan Weber, to congratulate him on his new gig at Reuters, he told me about the project he was working on before he took the position at Reuters. It sounded like a smart, next-generation mix of an events business and a media business. And then he mentioned he was working on it with Battelle. Of course it was the next thing.

I’ve been helping NewCo in an advisory capacity since the summer, but I knew pretty quickly that I’d want to jump into the deep end with the people there. Their citywide festivals are a canny flip of the usual high-end conference model; the media business we’re building alongside the festivals covers the people, companies, and stories driving what may be the biggest shift in business and business culture since the industrial revolution. We’re getting started with a daily newsletter and a website and — I’m going to say this in public so we have no choice but to deliver — we’ll launch another editorial product before the month is out.

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Is Tech Getting Boring?

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Finishing up my reading for the evening, I came across this serendipitous tweet.*

Intrigued (well done, Mr. Rosoff), I clicked the link, noting it was to Business Insider, a publication for which I have decidedly complicated feelings**. In any case, the story was great, if single-sourced. A reporter wandering the halls at CES found a desultory Accenture booth, manned by one Charles Hartley, a “company representative.” A quick Google search (done by me, but I digress), tells us Mr. Hartley is a PR executive focused on analysts and global media — an appropriate resume for manning a booth at CES, to be sure.

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12 Predictions for 2016

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Twelve years of making predictions doesn’t make writing them any easier, regardless of my relatively good showing in 2015. In fact, I briefly considered taking the year off — who am I to make predictions anyway? And so much has changed in the past few years — for me personally, and certainly for the industries to which I pay the most attention. But the rigor of thinking about the year ahead is addictive — it provides a framework for my writing, and a snapshot of what I find fascinating and noteworthy. And given that more than 125,000 of you read my post summarizing how I did in 2015 (thanks Medium and LinkedIn!), it was really you who’ve encouraged me to have at it again for 2016. I hope you’ll find these thought provoking, at the very least, and worthy of comment or debate, should you be so inclined.

So let’s get to it.

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Ahoy, Matey! 826 Valencia Reinvents the Writing Center

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Becoming a pirate? 826 Valencia’s Pirate Supply Store in San Francisco has hooks to replace missing hands, captain’s journals, and even a leash for your monkey. Gear for aspiring pirates fills the space, but in the back of the store is something more fantastical — a writing center.

Founded in 2002 by Dave Eggers, author of A Heartbreaking Work of Staggering Genius, and educator Nínive Calegari, nonprofit 826 Valencia helps under-resourced students ages 6 to 18 develop their creative and expository writing. Named for its street location in the Mission District of San Francisco, the writing center sees itself as a place, separate from school and home, where students receive one-on-one attention and think of themselves as writers. It’s become a supplement to the public education system in San Francisco, and with 826 National has taken its model to other cities.


In 2008, the nonprofit officially formed 826 National to support its other chapters. There are currently seven in the U.S. The writing programs are the same, but the whimsical storefronts are different in each city. 826LA runs a Time Travel Mart. Brooklyn’s 826NYC features superhero supplies. And the Greater Boston Bigfoot Research Institute fronts 826 Boston. A new location in the San Francisco’s Tenderloin, the city’s most densely populated neighborhood, will open in 2016. 826 National has also inspired similar projects in England, Ireland, and Italy.

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How To Save Capitalism From Itself

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Robert Reich’s Saving Capitalism: For the Many, Not the Few is a readable rant that — should you disagree with Reich’s central premise — will elicit eye-rolls and summary dismissal. But while his well-known political ideology (he served as Secretary of Labor under Clinton) is on constant display, I found Reich’s book both timely and important.

I am drawn to any work that posits a better way forward, and as you might expect, I agree with Reich far more often than not. You have to be willfully ignorant to pretend our current economic system is equitable (Reich argues we’re in the “second Gilded Age”) or capable of creating long-term increasing returns. And while many in our industry cling to libertarian fantasies in which technologic silver bullets solve our every social need, back here on earth we need to do better than pine for the singularity. Fixing income inequality and the loss of the middle class requires hard policy choices and a re-framing of the problems at hand.

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The State of the NewCo

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Welcome to the last NewCo Daily of 2015. We’ll be back January 4 to chronicle what NewCos are doing and start delivering a number of new editorial products (including one in January). It’s too early for us to run a comprehensive year-in-review piece (hey, we’ve only been publishing this newsletter since October) but today we’d like to look at the state of the basic unit of measurement for the NewCo: the company.

The NewCo Daily covers the organizations and the people in them trying to make meaningful change. Our founder John Battelle calls them companies on a mission, which is a subtle but important difference from being a company with a mission. Most companies have a mission. But companies on a mission are more likely to be open, driven by purposeful ideas, connected to their cities and communities, and connected to one another.

A report recently published by the JUST Capital Foundation investigates the role of the corporation in American society. It’s an impressive undertaking — more than 43,000 respondents — and we’ll address it in more detail in the coming year. But two data points jump out. One is that, across ideology and incomes, nearly 100% of respondents said measuring “corporate justness” is important. And no matter how JUST sliced the ideological pie, it never saw more than 50% of respondents say they trusted corporations. The desire to make businesses better is universal, and the belief that companies must earn our trust is strong.

Most important is what a company does, but what a company says has a great impact on its behavior. For example, if you’re on a mission, your mission statement has to be more than a series of rote bromides. NewCos like Patagonia (which we profiled recently) say what it believes upfront. Its mission statement: “Build the best product, cause no unnecessary harm, use business to inspire and implement solutions to the environmental crisis.” It captures both the idealistic and realistic reasons to build a business. Another NewCo, Warby Parker, says it was founded “with a rebellious spirit and a lofty objective: to offer designer eyewear with a revolutionary price, while leading the way for socially-conscious businesses.” A great mission statement says how a company will do well and how it will make good. It describes what it means to be on a mission.

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Slack Wants To Be the OS of Work

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There’s an argument raging among digerati right now whether Slack is a bona fide platform. One can’t argue, however, that Slack hasn’t become the central online workplace for more and more people, as its mission to make work more productive and more fun takes hold with more than two million people using it every day (roughly 25 percent of them on paid accounts).

The company’s announcement this week that it is launching a platform and funding it with both tools and money will make it that much easier for the company to lock in customers, since they will be able to interact with more and more apps from inside Slack, often via the rudimentary AI features of the service’s “bot.”

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