Grow Your Business by Nailing the Most Important Meeting of the Week

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Did you know that on average, every single one of us wastes 31 hours per month in unproductive meetings? I’m going to show you how to prevent that.

Very early on at Stride Consulting, I searched for a process to help me scale. This was my 4th company and I had my heart set on scaling in a way that I had never scaled before.

I’ve never raised any funding. All four companies I’ve run have been bootstrapped. So leveraging a pile of cash to scale has never been an option for me. I was searching for a process to enable scale.

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Google’s Tortured Relationship with China Continues

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A new report reveals the company’s plans to enter the Chinese search market. We’ve seen this movie before. But Android has changed the game, forcing profits over corporate values.

Google’s Beijing offices in 2010, the year the company exited the Chinese market.

(Cross posted from Searchblog)

I’ve been covering Google’s rather tortured relationship with China for more than 15 years now. The company’s off again, on again approach to the Internet’s largest “untapped” market has proven vexing, but as today’s Intercept scoop informs us, it looks like Google has yielded to its own growth imperative, and will once again stand up its search services for the Chinese market. To wit:

GOOGLE IS PLANNING to launch a censored version of its search engine in China that will blacklist websites and search terms about human rights, democracy, religion, and peaceful protest, The Intercept can reveal.

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Whither Middlemen?

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Is a world without middlemen really a good thing?

A recent piece in the Harvard Business Review entitled The Promise of Blockchain Is a World Without Middlemen lays out the case for decentralized networks in evangelical language. As the author writes, “Decentralization offers the promise of nearly friction-free cooperation between members of complex networks that can add value to each other by enabling collaboration without central authorities and middle men.”

But is it a given that such a world is what customers really want?

“Novgorod Marketplace”, a painting by Appolinary Vasnetsov (1856–1933)

The Job of the Middleman

Middlemen make for an easy target for disgruntled customers and observers of the economy. At times it can be unclear how they are adding value to a transaction. Sometimes it looks like middlemen are simply inserting themselves into a transaction to increase costs and take a cut.

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Experiments in Alternate Democracies

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Photo by Anthony Garand on Unsplash

‘[I]t is not enough for democracy to be radical; it must be revolutionary’ argues Wayne Price

One of Winston Churchill’s most notable lines was:

No one pretends that democracy is perfect or all-wise. Indeed, it has been said that democracy is the worst form of government except all those other forms that have been tried from time to time.

At the turn of the 20th century, there were fewer than ten democracies in the world. By the turn of the 21st, that number had reached 80, with half of humanity governed by some form of democracy. Yet, we’ve grown astutely aware of the flaws in the system in the past two years, with some calling for an end to democracy.

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Goodbye, Bay Area. Hello, New York!

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Sometimes you have to just shake it up a bit. Or a lot.

(cross posted from Searchblog)

I first moved to the Bay area in 1983. I graduated from high school, spent my summer as an exchange student/day laborer in England (long story), then began studies at Berkeley, where I had a Navy scholarship (another long story).

1983. 35 years ago.

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Note to Self: Remember to Answer the Senators’ Followup Questions.

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Following my Senate testimony last month, several Senators reached out with additional questions and clarification requests. As I understand it this is pretty standard. Given I published my testimony here earlier, I asked if I could do the same for my written followup. The committee agreed, the questions and my answers are below.

Questions for the Record from Sen. Cortez Masto (D. Nevada)

Facebook Audits

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The Dawn of Digital Switzerlands

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Photo by Derek Thomson on Unsplash

The tech behemoths’ role in nation-states is evolving

The biggest US tech companies now have powers which challenge the primacy of governments in many domains. In many cases they also have capabilities not available to nation states. We touched on these issues, and the notion of “corporate foreign policy” in one of the previous issues of my weekly newsletter Exponential View.

Last year, Microsoft’s Brad Smith argued that — at least in the realm of cybersecurity — “the global tech sector needs to operate as a neutral Digital Switzerland. We will assist and protect customers everywhere.”

Now in the Pennsylvania Law Review, Kristen Eichensehr looks at the issue of Digital Switzerlands in greater depth, 66 pages of it to be precise. We’ve summarized parts of it here. One key distinction between large corporations and nation states is that they lack territory, control of state-violence, and have very different governance mechanisms to nation-states. But that is as true for many supranational bodies as well.

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Whose Data, Which Commons, What Tragedy?

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Facebook may dominate the news, but it’s only a symptom of a far larger trend.

Before, and after?

(originally posted at Searchblog)

A theme of my writing over the past ten or so years has been the role of data in society. I tend to frame that role anthropologically: How have we adapted to this new element in our society? What tools and social structures have we created in response to its emergence as a currency in our world? How have power structures shifted as a result?

Increasingly, I’ve been worrying a hypothesis: Like a city built over generations without central planning or consideration for much more than fundamental capitalistic values, we’ve architected an ecosystem around data that is not only dysfunctional, it’s possibly antithetical to the core values of democratic society. Houston, it seems, we really do have a problem.

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Twitter’s Nuclear Option

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If Twitter’s countermeasures fail in the run up to the mid-term election, they should prepare a nuclear option.

Russian intelligence distorted the democratic process of the 2016 Presidential Election by manipulating social media, and perhaps more. A tech backlash is in full swing, where the power of unintended and intended (ads) consequences wielded by platforms will be curbed. The management of these platforms has failed to self-regulate to date.

Twitter’s countermeasures have reduced the number of bot fakesters, and it does feel like there is less toxicity in the personalized feed. But in this information war there will always be new attack vectors on the attention and divisive outrage of the electorate. The same hacks are already happening to ready disinformation dumps.

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Google Discovered the Highest Performing Teams Have These Two Characteristics

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What makes a high-performing team? It’s not intelligence. It’s not seniority.

Google recently discovered that the highest performing teams are the ones with two characteristics:

  1. Individuals are able to sacrifice something they want for the good of the team.
  2. Each person feels safe to speak what’s on their mind.

Hidden underneath all of this is the foundation that makes it all possible: trust.

If a team lacks trust, everything else is impossible.

Think about your team. Think about each person on your team. Do you trust them?

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