Can AI Help Facebook Root Out “Terrorist” Posts?

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The NewCo Daily: Today’s Top Stories

Esther Vargas

Facebook is giving its content-moderation effort a big injection of artificial intelligence to try to stem the flood of “extremist” material on the social network (The New York Times). For those who are outraged that Facebook and other online platforms haven’t done enough to counter terrorist recruiting materials and organizers, this will be welcome news. But it raises lots of dilemmas for Facebook that we fear the company isn’t ready to resolve, despite VP Elliot Schrage’s admission that this is one of the “hard questions” the company now confronts.

“We agree with those who say that social media should not be a place where terrorists have a voice,” two Facebook managers wrote, explaining company policy. Their post names ISIS and Al Qaeda as examples of groups they’re aiming to limit. But it barely acknowledges the larger issue of defining “terrorism” and “terrorist content” in a more rational, appropriate, and universal way than just “Muslims who bomb people,” or neatly distinguishing between posts that describe terrorist acts and those that promote them.

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Uber: To Boycott or Not to Boycott?

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The NewCo Daily: Today’s Top Stories

Automobile Italia

Uber’s position as the tech-industry’s most embarrassing example of out-of-control bro culture, tolerance for sexual harassment, and growth-over-ethics tactics has sparked a new debate: What can, and should, its customers — that is, most of us — do? In The New York Times, Farhad Manjoo urges readers who are upset by the company’s behavior to stop using its convenient services and find alternatives. He doesn’t use the word “boycott,” but that’s essentially what he’s advocating.

The same digital tools and networks that power Uber itself could be turned against it, but that hasn’t happened yet in any effectively organized way. A #deleteuber campaign last winter raised some noise but apparently did not put a dent in Uber’s growth, writes Brian Feldman in New York. Ride-sharing is a commodity business; Uber and its largest competitor, Lyft, charge roughly the same prices; and Uber’s size gives it the edge on wait times.

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Twilight of the Old Boys’ Club, from Uber to the Capitol

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Financial Times | Flickr

“Old boys’ club” is more than a figure of speech. It must be an actual place on the map — one where an Uber board member named David Bonderman has apparently spent his life.

That’s the only conceivable explanation for what went down at Uber’s all-hands meeting yesterday. In the middle of this staff-wide event — called specifically to address the company’s traumatic crisis of sexual harassment and bro-culture misbehavior — Bonderman thought it was a fine idea to interrupt his fellow board member Arianna Huffington and crack a joke about how women talk too much. (Listen yourself — it’s at 6:40 on this recording at Yahoo Finance.)

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Automattic Closes Its Office That No One Uses

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Automattic, the company that has built WordPress into the Web’s most popular publishing tool, is shutting down its office. The company itself, which is known for its far-flung, remote-work culture, is doing just fine. It’s only the physical office that Automattic has decided to ditch (Oliver Staley in Quartz).

As founder Matt Mullenweg explains it, the company leased the converted warehouse on San Francisco’s Hawthorne Street six or seven years ago as a hub for Bay Area-based workers to use as they wished. Not enough did. Automattic’s 550 employees are scattered around the globe and free to work where they choose. (The company’s novel practices are documented in Scott Berkun’s book The Year Without Pants.) The S.F. office looked lovely, but freedom is even more attractive.

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Your Phone Knows You’re Depressed Before You Do

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Ron Bennetts

Despite new drugs, brain scans, and other innovations, mental illness remains an epidemic that we don’t know how to cure or treat. Tom Insel is trying to change that, and he thinks our phones will be the key (David Dobbs in The Atlantic). Insel, who led the National Institute of Mental Health for 13 years, left government to join the mental-health effort at Verily, Google’s healthcare spinoff — and recently left Verily for a new startup called Mindstrong.

Like several other companies in this field, Mindstrong intends to use the stream of data that our phones produce as a sort of early-warning system for the onset of conditions like depression and schizophrenia, and then help connect the user with counselors, peers, or doctors who can offer resources and treatments — quickly enough to make a difference.

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Crypto Tokens Are Rewriting Startup Finance Rules

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Andre C | Flickr

While you were getting on with your life, the world of crypto-tokens and currencies has been evolving at an astonishing clip. Bitcoin broke the ice and introduced the world to the concept, but new mutations are happening fast, many built on the Ethereum platform. Consider:

  • Startups and new-technology ventures are using “initial coin offerings” to raise capital, auctioning off cryptographically secured tokens (Joon Ian Wong in Quartz). Proponents see this mechanism, which has already been used to raise $150 million this year, as a method for bypassing traditional venture funding and routing around the “take investment, scale up, cash out” mode of technology finance that dominates today. If a new venture succeeds, its token will appreciate in value, giving early adopters a nice payoff. Of course, there’s huge risk for investors, too — and the more value these new currencies have, the harder people will work to break their still immature underlying technologies. Also looming in the wings: regulators.
  • As venture capitalist Chris Dixon points out, the larger implication of the rise of tokens is that they provide a method to finance the creation and support of open technologies. Traditional financial models demand that innovators close off their work. Tokens allow entrepreneurs to release a protocol or network technology, and to profit as it gets widely adopted, without hoarding the intellectual property. Dixon sees the token movement as “spiritual heir” to open projects like Linux and Wikipedia. Tokens, Dixon writes, are “a breakthrough in the design and development of open networks, combining the societal benefits of open protocols with the financial and architectural benefits of proprietary networks.”
  • Alexander Ruppert offers a deeper dive on how tokens can decentralize industries as they move up the value chain from network protocols to end-user applications, in realms like law and gov tech, logistics, energy, and payments.
  • Kik, the chat app, announced that it’s launching its own crypto-currency called Kin (Sonya Mann in Inc), which will function similarly to Kik’s existing “Kik points” rewards system. Kin also represents a bid to find a new business model for apps in the social media attention-sphere — one that doesn’t rely on ads.
  • Crypto-currencies function outside existing financial record-keeping rules and offer some levels of anonymity. That makes life easier for people who want to evade existing laws. The real-world consequences are already on display in the opioid overdose crisis: As The New York TimesNathaniel Popper reports, Bitcoin-based online markets are playing a big role in the distribution of the deadly painkiller fentanyl. Every time we introduce a new technology for connection, we amplify both social benefits and costs. It would be nice to think we’d be getting a little better at minimizing the harms, but so far, there’s not much evidence of that.

Apple HQ’s Splendid Isolation Is So 1950s

When Apple’s humongous beached-UFO of a new office opens, the world will gawk at its perfection, from the toroid curves of its glass roof to its 40-foot high dining-hall doors. But all you need to do is look at its site to see something that’s horribly, anachronistically wrong with Apple’s project, writes Adam Rogers in Wired: “Apple’s new HQ is a retrograde, literally inward-looking building with contempt for the city where it lives and cities in general.”

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Trump’s Paris Pullout Won’t Derail White House Summit, But Will Tech Lead?

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Diego Cambiaso | Flickr

When does business-as-usual stop being business as usual? For tech leaders joining a high-profile White House summit later this month, that breaking point seems to lie on an infinitely receding horizon.

On June 19, the American Technology Council, led by President Trump’s son-in-law Jared Kushner, will hold its first meeting. Attendees will include the CEOs of Apple, Amazon, Microsoft, Oracle, and IBM. Alphabet/Google will send its executive chairman, Eric Schmidt. Facebook has been invited, too, but hasn’t yet responded (Bloomberg).

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Trump’s Plan to Privatize Air Traffic Control Has Some Bugs

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Cory Watts | Flickr

It’s true that the technology used by the U.S. air traffic control system is antiquated. In fact, the system’s repeated failed efforts to modernize have become the gold standard of epic tech failures, the Hundred Years’ War of the digital age. Still, that record doesn’t give an automatic free pass to any upgrade plan, and President Trump’s new proposal to privatize the system raises some tough questions.

Trump wants to hand the entire system over to a private company, which theoretically will be able to solve the problems that have bedeviled the current regime. But, but, but: The new company will still have to meet FAA standards, so it’s not as if it would get some magical anti-red-tape powers (even if we wanted such a thing in the realm of air safety). The hope is that private industry has the knowhow to pull off a massive tech upgrade that the public sector has fumbled. The reality is that big airlines like British Airways, Delta, and Southwest keep experiencing massive software failures themselves.

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How Markets’ Infatuation With Shareholder Value Fails Workers

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Peter Merholz | Flickr

No one ever said that this business of doing business the right way was going to be easy. The “shareholder value uber alles” philosophy of management that took hold in the 1980s remains powerful even as we’ve seen the rise of alternative visions that add other stakeholders’ interests to the equation.

Now there’s a wave of setbacks for idealistic firms like Juno, the ride-hailing platform that scaled back its profit-sharing plans after being acquired, and Etsy, the handmade-goods marketplace that fired its CEO and laid off workers to try to boost its share price.

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Business Played the Inside Game on Climate. But Trump Gave ’em the Finger.

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President Trump’s decision to repudiate the Paris climate agreement marked a dead end for the “work within the system” phase of business leaders’ relationship with Trump’s administration. Among the many tech executives who sat down to parley with Trump soon after his election, the thinking was: get a seat at the table with the novice chief executive, and you could sway him when it really mattered.

Nothing matters more in the long run than the fate of the planet. But Trump chose to ignore science, his peers among world leaders, every other country on earth except for Syria and Nicaragua, his own daughter and son-in-law, and all the titans of business (among them, his secretary of state) who urged him to stick with Paris. Instead, he “extended a middle finger to the world” (Politico). Many of the tech CEOs who rode the elevator up Trump Tower last December expressed their disappointment with Trump’s choice, and Elon Musk announced on Twitter that he’s quitting Trump’s advisory board (Recode). He was not alone — Disney’s chief also resigned over the issue.

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